Payment Policy
How payments work, what we store, and what happens when something goes wrong.
- Version
- 0.1-draft
- Effective
- To be set on approval
- Last updated
- 9 October 2026
Payment methods
Store orders can be paid online (UPI, cards and net banking, through an authorised third-party payment gateway) or by Cash on Delivery. All prices are in INR.
Payment gateway(s) live at the time of publication: [To be confirmed: Payment gateway(s) live at publication]. We may change or add gateway providers; when we do, this page will be updated.
Payment security
Card, UPI and net-banking details are entered on the payment gateway's secure page and are processed by the gateway and your bank. We do not store your full card number, CVV, UPI PIN or net-banking credentials.
Failed, pending and duplicate payments
If a payment fails, your order is not confirmed. If money is debited but the order shows as unconfirmed, it is usually reversed by your bank within a few working days; contact us with your order number if it is not. Duplicate payments are refunded after verification.
Refunds
Refunds go back to the original payment method. See the Cancellation & Refund Policy for details.
Undiyal, Monthly Scheme and EMI
Payments for these features are covered by their own terms. They are not available for payment through the store checkout.